Online Resilient Leadership
Resilient Leadership for Emergency Services & Healthcare Professions
This is a 1-day ICISF certificate course taught online via Zoom. Class times are Central Standard Time (CST)
Course Description:
In times of crisis and adversity leadership is essential. The course RESILIENT LEADERSHIP For Emergency Services and Healthcare Professions is a unique science based program which prepares leaders to create an organizational culture of resilience.
Frontline leaders/managers will find Resilient Leadership especially useful. Topics include resilience oriented communications, the four characteristics that separate effective crisis leaders from others, and common mistakes leaders make.
Learning Objectives:
- Define and recognize resilience.
- Define and recognize a resilient organizational culture.
- Define the two covenants of Resilient Leadership.
- Define the four core pillars of Resilient Leadership.
- Practice Resilient Leadership by implementing 20 specific Resilient Leadership prescriptions (RX) to create a “culture of resilience.”
- Avoid the “7 deadly sins” of leadership.
Certificates and Continuing Education:
General Contact Hours:
One Day Course; 7 Contact Hours; 0.7 General CEUs from University of Maryland, Baltimore County (UMBC) Dept. of Emergency Health Services Professional and Continuing Education (PACE). Based on a formula of 1 Continuing Education Unit for every 10 contact/classroom hours.
ICISF Certificate of Completion:
After the completion of this ICISF course, with verified full attendance, participants are eligible to receive an electronic ICISF Certificate of Completion, including General Continuing Education Units. Participants are required to complete a course evaluation prior to receiving this Certificate of Completion.
Students will need a device to join the online meeting with the internet, a microphone, and webcam/video capabilities (such as a computer, tablet, or smartphone). Downloading the Zoom application and testing it prior to class is strongly recommended.
Every student attending must register individually.
The course includes periodic breaks and a 30-minute lunchtime. Students must attend the entire training and participate in breakout sessions to receive a Certificate of Completion.
Registration fees are transferable or refundable up to the early bird date. Registration fees are transferable after the early bird date. Registration fees are not transferable or refundable after the student receives the electronic class manual, the day prior to the course.
The instructor is not able to help students navigate trouble with the Zoom platform. Students must request technical assistance from Zoom directly if they have difficulty. Refunds for technical support issues will only be granted if the issue is on I.F.O.C.’s side.
Students will receive the Zoom link to join the class and course materials 24 hours before the class. A reminder email will be sent out the day before the meeting.
Online Registration
- Early Bird Registration Before 11/26/26 is $125*†
- Late Registration After 11/26/26 is $150*†
* Transferable, refundable up to the early bird date.
† Transferable, non-refundable after the early bird rate. Not transferable or refundable after receipt of the course manual the day prior to class.
Please note that I.F.O.C. cannot provide technical support before or during this meeting.
Note: Training may be canceled in rare cases due to low registrations. If it should become necessary to cancel a class, IFOC will notify the students no later than 14 days before the class.
The instructor is not able to assist you with technical support from Zoom. Please get in touch with the Zoom meeting platform if you need technical assistance joining or during the meeting. Their technical support page can be found here. Refunds for technical support issues will only be granted if the issue is on I.F.O.C.’s side.
For information on IFOC class, registration, credentials, etc., please contact I.F.O.C. directly at 254-314-2159.
