Online Assisting Individuals in Crisis
This is a 2-day ICISF certificate course taught online via Zoom. Class times are Central Standard Time (CST)
Course Description:
Crisis Intervention is NOT psychotherapy; rather, it is a specialized acute emergency mental health intervention which requires specialized training. As physical first aid is to surgery, crisis intervention is to psychotherapy. Thus, crisis intervention is sometimes called “emotional first aid”. This program is designed to teach participants the fundamentals of, and a specific protocol for, individual crisis intervention. This course is designed for anyone who desires to increase their knowledge of individual (one-on-one) crisis intervention techniques in the fields of Business & Industry, Crisis Intervention, Disaster Response, Education, Emergency Services, Employee Assistance, Healthcare, Homeland Security, Mental Health, Military, Spiritual Care, and Traumatic Stress.
Learning Objectives:
- Psychological crisis and psychological crisis intervention
- Resistance, resiliency, recovery continuum
- Critical incident stress management
- Evidence-based practice
- Basic crisis communication techniques
- Common psychological and behavioral crisis reactions
- Putative and empirically-derived mechanisms
- SAFER-Revised model
- Suicide intervention
- Risks of iatrogenic “harm”
Certificates and Continuing Education:
General Contact Hours:
Two-Day Course; 13 Contact Hours: 1.4 General CEUs from the University of Maryland, Baltimore County (UMBC) Dept. of Emergency Health Services Professional and Continuing Education (PACE). Based on a formula of 1 Continuing Education Unit for every 10 contact/classroom hours.
ICISF Certificate of Completion:
After the completion of this ICISF course, with verified full attendance, participants are eligible to receive an electronic ICISF Certificate of Completion, including General Continuing Education Units. Participants are required to complete a course evaluation prior to receiving this Certificate of Completion.
Students will need a device to join the online meeting with the internet, a microphone, and webcam/video capabilities (such as a computer, tablet, or smartphone). Downloading the Zoom application and testing it prior to class is strongly recommended.
Every student attending must register individually.
The course includes periodic breaks and a 30-minute lunchtime. Students must attend the entire training and participate in breakout sessions to receive a Certificate of Completion.
Registration fees are transferable or refundable up to the early bird date. Registration fees are transferrable after the early bird date. Registration fees are not transferrable or refundable after the student receives the electronic class manual the day prior to the course.
The instructor is not able to help students navigate trouble with the Zoom platform. Students must request technical assistance from Zoom directly if they have difficulty. Refunds for technical support issues will only be granted if the issue is on I.F.O.C.’s side.
Students will receive the Zoom link to join the class and course materials 24 hours before the class. A reminder email will be sent out the day before the meeting.
Online Registration
- Early Bird Registration Before 7/1/25 is $225*†
- Late Registration After 7/1/25 is $250*†
* Transferable, refundable up to the early bird date.
† Transferable, non-refundable after the early bird rate. Not transferable or refundable after receipt of the course manual the day prior to class.
Please note that I.F.O.C. cannot provide technical support before or during this meeting.
Note: Training may be canceled in rare cases due to low registrations. If it should become necessary to cancel a class, IFOC will notify the students no later than 14 days before the class.
The instructor is not able to assist you with technical support from Zoom. Please get in touch with the Zoom meeting platform if you need technical assistance joining or during the meeting. Their technical support page can be found here. Refunds for technical support issues will only be granted if the issue is on I.F.O.C.’s side.
For information on IFOC class, registration, credentials, etc., please contact I.F.O.C. directly at 254-314-2159.
